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APP Issues
Why can’t the app find my device?
Resolve pairing issues when the machine doesn’t appear in the app.
Why does the device binding process time out?
Fix issues causing binding to fail or time out.
Why does my device show offline in the app?
Troubleshoot unstable Wi-Fi or offline device status.
Why can’t I receive the verification code?
Check email, SMS, and network causes for missing verification codes.
Why does it say my email/phone number is already registered?
Learn how to recover an existing account or reset login credentials.
Why can’t I log in due to an incorrect password?
Reset or recover your account when password login fails.