How do I start a return?Updated 12 days ago
To request a return, please follow these steps:
1. Email us
Send an email to [email protected]
Subject line: Return Request – Order #[Your Order Number]
2. Include in your email:
Your order number
Photos of the item (if defective or damaged)
A brief explanation of why you’re requesting a return
3. Once approved, we will send:
A prepaid return shipping label
Detailed return instructions
4. Ship the item to:
17583 Railroad Street, City of Industry, CA 91748, United States
⚠ Items sent back without prior approval will not be accepted.