How do I request a warranty repair or replacement?Updated 12 days ago
If your brewer requires warranty service, please follow these steps:
1. Contact iGulu Support
Email: [email protected]
Subject: Warranty Service – Order #[Your Order Number]
2. Include the following:
Your order number or proof of purchase
Product serial number
A description of the issue
Photos or videos showing the problem
3. Evaluation
Our team will review the information and determine if the issue is covered under your warranty.
4. Resolution
If approved, we will provide:
Repair service or a replacement unit
Any necessary shipping instructions
Warranty service is free of charge for all covered items during the warranty period.