Am I eligible for a return?Updated 12 days ago

To qualify for a return:

Your item must be：

• Unused, unworn, and in its original condition

• Packed with all original accessories, manuals, tags, and packaging

• Accompanied by a receipt or proof of purchase

Returns are not accepted if：

• The brewer is not defective or damaged

• The return reason is personal preference or a change of mind

• Items are sent back without prior approval

If unsure whether your item meets eligibility, please contact support at [email protected].